Frequently Asked Questions
What time is check‑in and check‑out?
Check‑in is from 2:00 PM, and check‑out is by 10:00 AM
Is parking available on‑site?
Yes — free, secure, undercover self‑parking is available for guests, including electric vehicle charging stations.
Do you offer free Wi‑Fi?
Complimentary Wi‑Fi is provided throughout the property for all guests
Is there a meeting room available?
Yes, we have a guest lounge with Wi-Fi connectivity, suitable for small meetings, group briefing or sporting club gatherings. Please contact reception to arrange access
Do you have Electric Vehicle (EV) charging stations?
Yes, we have on-site EV charging stations available for guests for a fee. Please contact reception for details on availability and usage.
Can I check in after reception closes?
If you plan to arrive after reception hours (9:00pm Monday–Friday or 8:00pm Saturday–Sunday), please contact us in advance so we can arrange a smooth after-hours check-in. Please note full payment is required prior to the time of check-in, as the after-hours process is unstaffed.
How do I contact the hotel for bookings or enquiries?
You can call the reception on +61 2 6254 2222 or email bookings@belconnenhotel.com for reservations and group bookings. For general inquiries, you may email info@belconnenhotel.com.
Do you accommodate group bookings?
Yes! We welcome groups of all sizes and offer attractive discounts for groups of 5 or more on advance bookings. We cater to sports teams, corporate groups, families, trade workers and government delegations.
What types of rooms and apartments are available?
We offer motel and hotel style rooms and apartments with kitchenettes, including a 2-room accessible apartment.
Do you have laundry facilities?
We have a dedicated laundry room with coin operated machines.
Are pets allowed at the hotel?
Belconnen Way does not allow pets except for approved service animals.
What nearby attractions and amenities are accessible from the hotel?
We are conveniently located adjacent to a shopping centre and a short drive to sporting, leisure, educational and medical facilities such as the Belconnen Markets, the Institute of Australian Sport, North Canberra Hospital, Mount Stromlo Mountain Bike Park, Belconnen Skate Board Park, Bruce Stadium and the University of Canberra
How far is Belconnen Way from Canberra Airport?
Canberra International Airport is approximately a 25-minute drive from the hotel.
Where is the hotel located?
We’re located in the suburb of Hawker in the Belconnen district of Canberra.